
Apply for Road Accident Fund Assistant Jobs 2025
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Apply for Road Accident Fund Assistant Jobs 2025 – Administrative Assistant: Verification and Validation (X5). If you’re passionate about making a difference in South Africa’s transport and justice landscape, now is your opportunity to apply for Road Accident Fund assistant jobs 2025. The Road Accident Fund (RAF) is inviting dedicated, detail-oriented individuals to join their team as Administrative Assistants: Verification and Validation in the Claims Division.
This role offers a unique chance to contribute to one of South Africa’s most impactful institutions—an organization that provides essential financial support to victims of road accidents while promoting safer driving practices across the nation.
About the Road Accident Fund (RAF)
The Road Accident Fund is more than just a compensation body—it is a lifeline for countless South Africans affected by road accidents. Its mission is deeply rooted in compassion, accountability, and service. The RAF exists to:
• Provide appropriate cover to all users of South African roads.
• Rehabilitate and compensate individuals injured in road accidents.
• Support families affected by loss or disability resulting from motor vehicle collisions.
• Promote road safety and prevent accidents through education and awareness.
Working for the RAF is about purpose. When you apply for Road Accident Fund assistant jobs 2025, you are not just seeking employment—you are choosing to serve the public and become part of a team dedicated to restoring dignity and justice to road accident victims.
Position Overview: Administrative Assistant – Verification and Validation X5
• Job Title: Administrative Assistant: Verification and Validation (Five Positions Available)
• Division: Claims
• Reference Number: 6264
• Location: Durban, KwaZulu-Natal, South Africa
• Type: 18-Month Fixed-Term Contract
• Salary: R244,732.00 per annum
• Employment Equity: Preference will be given to people with disabilities
• Grade: T.A.S.K 06
• Closing Date: 29 October 2025
This is your chance to apply for Road Accident Fund assistant jobs 2025 and be part of an efficient, high-performing team that ensures all claims are properly validated and legitimate.
The role is critical to the Claims Division as it supports the RAF’s goal of delivering accurate, timely, and fair compensation to road accident victims.
Purpose of the Role
The Administrative Assistant: Verification and Validation position is designed to ensure that every claim processed by the RAF is authentic, legitimate, and well-documented. You will play a vital administrative and investigative role—verifying claim documents, validating claimant information, and ensuring that fraudulent or incorrect claims are detected early.
By choosing to apply for Road Accident Fund assistant jobs 2025, you’ll be part of a trusted public service institution that values integrity, accuracy, and accountability.
Key Responsibilities
As a Verification and Validation Administrative Assistant, your daily duties will include, but are not limited to:
1. File and Correspondence Management
You’ll be responsible for managing the smooth movement of claim files and official correspondence across departments. This ensures timely communication and accurate record-keeping—an essential function in the claims process.
2. Verification and Validation of Claims
Your primary duty will be to verify and validate claims, ensuring each case meets the RAF’s strict eligibility criteria. You’ll review documentation, check claimant information, and confirm the accuracy of accident reports and supporting evidence.
3. Record Keeping
Efficient record management is key to transparency and compliance. You’ll maintain accurate logs of claim submissions, correspondence, and processing timelines.

4. Stakeholder Relations
You’ll interact with multiple internal and external stakeholders, including claimants, investigators, medical professionals, and legal teams, maintaining professional and ethical relationships at all times.
5. Interrogation of Claim Information
This involves analyzing claim details for inconsistencies or missing data, supporting the RAF’s fraud prevention efforts, and ensuring that only valid claims are processed.
6. Office Administration
Beyond claims verification, you’ll also assist with day-to-day office operations, filing, correspondence, and logistical support—ensuring the Claims Division runs efficiently.
Every one of these tasks contributes to the integrity of the Road Accident Fund’s operations—another reason why many South Africans are eager to apply for Road Accident Fund assistant jobs 2025.
Required Qualifications
To be eligible, you must meet the minimum educational requirement:
• Matric / Grade 12 (NQF Level 4) qualification or equivalent.
This foundational qualification ensures that candidates have the academic ability and attention to detail necessary for administrative and verification functions.
Experience Needed
• At least 1 year of experience in an office environment.
Previous administrative experience, especially in a government or legal context, is advantageous. It demonstrates familiarity with document handling, client communication, and workflow management—skills critical for success when you apply for Road Accident Fund assistant jobs 2025.
Core Competencies
To thrive in this role, you will need a combination of behavioral and technical skills.
Behavioral Competencies
• Personal Mastery: The ability to manage time, workload, and emotions effectively.
• Emotional Wisdom: Understanding and responding appropriately to various situations with empathy.
• Ethics and Governance: Upholding integrity, fairness, and compliance with regulations.
• Customer Orientation: Prioritizing the needs of claimants and stakeholders.
Technical Competencies
• Computer Literacy: Proficiency in Microsoft Office and digital record-keeping.
• Effective Communication: Strong written, verbal, and listening skills.
• Customer Service Orientation: Ability to provide professional, respectful assistance to all clients.
• Professionalism: Maintaining confidentiality and organizational standards.
• Analytical Thinking: Identifying inconsistencies in claim documents.
• Organizational Skills: Managing multiple tasks with precision and attention to deadlines.
These competencies are what make candidates stand out when they apply for Road Accident Fund assistant jobs 2025.
Why Work for the Road Accident Fund?
The RAF offers a meaningful career path for South Africans who value public service. Here are several reasons to apply for Road Accident Fund assistant jobs 2025:
1. Purpose-Driven Work
Every file you handle represents a life affected by tragedy. Your administrative efficiency helps people rebuild their lives after devastating road accidents.
2. Skill Development
The RAF invests in its staff through continuous training and exposure to complex administrative processes, legal documentation, and claims analysis.
3. Ethical Workplace
The organization prioritizes governance, accountability, and transparency—ensuring employees operate within a trusted public system.
4. Inclusive Employment
The RAF is committed to Employment Equity, offering opportunities to individuals with disabilities and promoting diversity across its workforce.

5. Stable Compensation
The salary of R244,732 per annum reflects a competitive public sector package that supports long-term financial stability.
6. Real Impact
Your daily tasks directly impact real people—victims, families, and communities—ensuring justice and fairness for all.
When you apply for Road Accident Fund assistant jobs 2025, you’re not just applying for employment; you’re applying for purpose.
Employment Equity and Compliance
The Road Accident Fund proudly adheres to South Africa’s Employment Equity Act, prioritizing inclusivity and representation. Preference will be given to People with Disabilities. All applicants will undergo security vetting, and candidates with foreign qualifications must provide verification from the South African Qualifications Authority (SAQA).
These policies demonstrate RAF’s commitment to ethical governance and fair employment practices.
Key Dates to Remember
• Job Opening Date: 20 October 2025
• Closing Date: 29 October 2025
• Contract Duration: 18 Months (Fixed Term)
• Location: Durban, KwaZulu-Natal
Make sure you apply for Road Accident Fund assistant jobs 2025 before the deadline—late applications will not be accepted.
Tips for a Successful Application
• Tailor Your CV: Highlight administrative experience, customer service skills, and familiarity with document management.
• Proofread Everything: Accuracy matters—especially when applying for a verification and validation role.
• Be Professional: Maintain a respectful and positive tone in your cover letter.
• Understand RAF’s Mandate: Show awareness of the organization’s role in South Africa’s road safety ecosystem.
• Prepare for an Interview: Expect questions on ethics, integrity, and handling confidential information.
A well-prepared candidate who genuinely understands the RAF’s mission will always stand out when they apply for Road Accident Fund assistant jobs 2025.
How to Apply:
• Visit the official RAF Careers Portal: Apply Here
• Search for the Administrative Assistant: Verification and Validation X5 position in Durban.
• Fill in your details accurately and attach:
• A comprehensive CV
• Certified copies of your ID, qualifications, and proof of address
• Reference letters (if available)
• Submit before 29 October 2025.
After submission, shortlisted candidates will be contacted for interviews. If you don’t receive feedback within six weeks after the closing date, consider your application unsuccessful.
Still, your effort to apply for Road Accident Fund assistant jobs 2025 positions you as a proactive professional who values public service opportunities.

Frequently Asked Questions (FAQs)
1. How many Administrative Assistant positions are available?
There are five (5) vacancies available in Durban.
2. What is the duration of the contract?
The contract is fixed-term for 18 months.
3. What is the annual salary for this position?
The position offers a total annual package of R244,732.00.
4. Is this position open to applicants with disabilities?
Yes, preference will be given to People with Disabilities in line with Employment Equity.
5. What qualification do I need to apply?
You must have a Matric / Grade 12 (NQF 4) qualification.
6. Do I need previous experience?
Yes, at least one year in an administrative or office environment.
7. Can I apply online?
Yes, you can apply for Road Accident Fund assistant jobs 2025 directly via the RAF careers portal.
8. What happens if I don’t get feedback after applying?
If you haven’t heard back within six weeks after the closing date, your application was not successful.
9. Will background checks be conducted?
Yes, all applicants will undergo security vetting before appointment.
10. What’s the deadline to apply?
Applications close on 29 October 2025.
Final Thoughts
The Administrative Assistant: Verification and Validation role at the Road Accident Fund is a rare opportunity to make a real impact in South Africa’s public service landscape. It’s more than just a job—it’s a call to serve your community with diligence, ethics, and compassion.
When you apply for Road Accident Fund assistant jobs 2025, you’re stepping into a space that values honesty, accountability, and professionalism. You become part of a mission that supports justice, promotes road safety, and uplifts those affected by tragedy.
Don’t miss this chance to contribute to something bigger than yourself.
Apply today and become the change that drives fairness and recovery in South Africa’s roads.
👉 Click here to Apply for Road Accident Fund assistant jobs 2025
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