
Mercedes Benz Service Advisor jobs in Bryanston 2025
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Mercedes Benz Service Advisor jobs in Bryanston 2025: Administrator – Service Advisor (Apply Now). If you have ever dreamed of being part of one of the most iconic luxury car brands in the world, this is your chance. Mercedes-Benz Bryanston, operating under Motus Corporation, is offering an exciting career opportunity for a passionate and detail-oriented individual to join their team as an Administrator – Service Advisor.
This permanent role, based in Johannesburg, Gauteng, presents a golden opportunity for individuals who take pride in providing exceptional customer service, maintaining operational efficiency, and supporting one of the most respected automotive service departments in South Africa. If you are looking for Mercedes Benz Service Advisor jobs in Bryanston 2025, this role deserves your full attention.
About the Opportunity
Mercedes-Benz Bryanston, part of the Motus retail division, has built a strong reputation for excellence, reliability, and customer satisfaction. As a Service Advisor Administrator, you will be responsible for coordinating the daily workflow within the service department — acting as the vital link between customers, technicians, foremen, and the Service Manager.
Your contribution ensures that every vehicle entering the workshop receives the highest level of care and that every customer leaves with confidence in the Mercedes-Benz experience. This position is not only a job — it’s an opportunity to build a meaningful career with one of the world’s top automotive brands.
For job seekers searching for Mercedes Benz Service Advisor jobs in Bryanston 2025, this position combines administrative expertise with a people-focused service role, perfectly blending technical coordination and customer communication.
Why Join Mercedes-Benz Bryanston?
Working at Mercedes-Benz Bryanston means being part of a brand that values precision, professionalism, and passion for excellence. As an employer, Motus Corporation invests in people who align with their vision — individuals who thrive under pressure, value teamwork, and deliver consistent results.
Here’s what makes this opportunity stand out among Mercedes Benz Service Advisor jobs in Bryanston 2025:
• Prestige and brand alignment: You’ll represent Mercedes-Benz, a global leader known for luxury, quality, and innovation.
• Growth potential: Motus provides continuous development, mentoring, and advancement opportunities within its extensive automotive network.
• Dynamic environment: Work with passionate professionals who share your commitment to service excellence.
• Attractive benefits: Enjoy competitive compensation, provident fund contributions, and medical aid support.
This position is more than just a service role — it’s your pathway to a respected, rewarding, and sustainable automotive career.
Key Responsibilities
As the Administrator – Service Advisor, you will play a central role in ensuring that the service department runs smoothly and efficiently. Your duties will include both customer-facing and internal coordination tasks, requiring strong communication skills and meticulous organization.
Operational Coordination
• Coordinate the workflow between service advisors, foremen, and customers to ensure all processes are completed efficiently.
• Manage daily service bookings and update customers regularly about their vehicle’s progress.
• Assist technicians with quotes and ensure accurate communication between departments.
• Oversee the daily opening and closing of the workshop, ensuring all procedures are followed on time.
• Guarantee the security of vehicles and keys, ensuring compliance with Mercedes-Benz South Africa’s safety requirements.
• Verify that job cards are compliant, correctly signed, and filed according to company policy.
These operational duties make this one of the most hands-on Mercedes Benz Service Advisor jobs in Bryanston 2025, requiring a blend of administrative precision and customer-centered service.

Customer Service Excellence
Mercedes-Benz customers expect nothing short of perfection. Your role will ensure their experience meets those expectations:
• Deliver exceptional customer service and maintain relationships built on trust and transparency.
• Communicate clearly about repairs, progress, and delays, ensuring clients are never left uninformed.
• Conduct accurate diagnoses aligned with the customer’s vehicle concerns.
• Ensure pre-costing and invoicing of vehicles are completed before collection.
• Handle customer enquiries and complaints with professionalism, empathy, and urgency.
• Arrange test drives with the foreman or quality controller to verify repairs before vehicle collection.
In 2025, the automotive industry continues to evolve toward experience-driven service models. That’s why Mercedes Benz Service Advisor jobs in Bryanston 2025 focus not just on technical competence, but also on emotional intelligence and customer satisfaction.
Administrative Duties
The administrative component of your role ensures operational flow and financial control:
• Manage the pre-writing of job cards accurately and efficiently.
• Record non-warranty claims and monitor work-in-progress (WIP) documentation.
• Maintain control over outstanding cash payments and financial reconciliations.
• Follow up on parts ordered within a 5-day turnaround window as per Mercedes-Benz standards.
• Support the service manager, controller, and other department members with administrative tasks.
Attention to detail is key here. Every entry, invoice, and report you complete contributes to maintaining Mercedes-Benz’s world-class reputation for service quality.
Qualifications and Experience
To succeed in this position, Mercedes-Benz Bryanston seeks an individual who combines education, experience, and personal integrity.
Minimum Requirements:
• Matric / Grade 12 qualification (essential).
• 2–3 years’ experience in a similar or related role within the automotive industry.
• Computer literacy — proficiency in Kerridge or equivalent dealership management software is advantageous.
• Mercedes-Benz certification as a Service Advisor is preferred.
• In-depth knowledge of dealership processes, motor service operations, and customer service standards.
These qualifications make this one of the most promising Mercedes Benz Service Advisor jobs in Bryanston 2025 for candidates looking to advance their careers within an international brand.
Skills and Personal Attributes
Mercedes-Benz Bryanston is looking for candidates who reflect the brand’s core values: discipline, quality, and empathy.
Essential Competencies:
• Strong interpersonal and communication skills.
• High emotional maturity and the ability to collaborate across departments.
• Proven resilience and the ability to perform under pressure.
• Integrity, accountability, and reliability in all tasks.
• Excellent follow-through and organizational discipline.
• A self-driven attitude combined with a commitment to teamwork.
These personal traits are what distinguish great Service Advisors from average ones — and they’re what make Mercedes Benz Service Advisor jobs in Bryanston 2025 so rewarding.
Employee Benefits
When you work for Mercedes-Benz Bryanston under Motus Corporation, you’re not just taking a job — you’re joining a company that values your growth and well-being.
You’ll enjoy:
• A market-related salary with performance-based incentives.
• Provident fund contributions: 7.5% employee and 8% company.
• Medical aid support with 50% company contribution.
• Access to career development programs and training.
• A supportive, respectful work environment where excellence is celebrated.
Among all Mercedes Benz Service Advisor jobs in Bryanston 2025, few offer such a well-rounded package of financial, professional, and personal benefits.
A Day in the Life of a Mercedes-Benz Service Advisor
Imagine starting your morning by walking into the gleaming Mercedes-Benz Bryanston dealership. The service bays are ready, the technicians are geared up, and you take charge of coordinating the day’s workflow. You check the previous day’s job cards, confirm today’s appointments, and start greeting customers — each bringing in their prized vehicle for maintenance or repair.
As the day unfolds, you manage calls, provide progress updates, ensure parts arrive on schedule, and keep everything running smoothly. You liaise between customers and technicians, ensuring both sides are informed and satisfied.

Before the day ends, you double-check invoices, follow up on any pending jobs, and make sure every vehicle is safely locked up for the night. It’s a busy day — but also deeply fulfilling. This is what Mercedes Benz Service Advisor jobs in Bryanston 2025 are all about: precision, teamwork, and the satisfaction of seeing happy customers drive away in perfectly maintained vehicles.
Why This Job Matters
In the automotive industry, customer trust is built one experience at a time. A Service Advisor plays a critical role in this ecosystem — representing the bridge between the workshop and the customer.
At Mercedes-Benz Bryanston, that trust is everything. The Service Advisor is responsible for ensuring that the customer journey — from booking a service to vehicle collection — is seamless, transparent, and efficient. Your professionalism determines how customers perceive the entire brand.
That’s why Mercedes Benz Service Advisor jobs in Bryanston 2025 are designed for individuals who understand both the technical and human aspects of automotive service. You are the voice, the face, and the reassurance customers rely on.
Career Growth and Future Prospects
Joining Mercedes-Benz Bryanston is more than just a job placement — it’s a stepping stone to a long-term career within the Motus Group. Service Advisors often progress into senior administrative, service management, or customer experience leadership positions.
Motus Corporation actively promotes internal growth, offering mentorship programs, in-house training, and exposure to various facets of the automotive retail industry.
If you’re motivated, disciplined, and committed to excellence, this role could lead to exciting new opportunities within South Africa’s largest dealer networks. Few other Mercedes Benz Service Advisor jobs in Bryanston 2025 offer such a defined pathway for career advancement.
About Motus Corporation
Motus Corporation is one of South Africa’s most respected automotive groups, representing leading vehicle brands including Mercedes-Benz, Hyundai, Nissan, and Renault. With decades of industry expertise, Motus focuses on innovation, customer satisfaction, and employee empowerment.
Being part of the Motus family means working within a structure that values integrity, professionalism, and performance. You’ll have access to advanced training programs, cutting-edge dealership systems, and an organizational culture that rewards hard work and consistency.
It’s no surprise that many professionals seeking Mercedes Benz Service Advisor jobs in Bryanston 2025 choose Motus as their employer of choice.
Location Advantage: Bryanston, Johannesburg
Bryanston is one of Johannesburg’s most dynamic commercial and residential hubs. Known for its blend of modernity, accessibility, and lifestyle amenities, it’s an ideal place to work and grow professionally.
The Mercedes-Benz Bryanston dealership is located in a prime area, easily accessible from key routes and surrounded by top-tier automotive facilities. This makes your daily commute convenient while placing you in the heart of South Africa’s automotive excellence.
If you’re looking for Mercedes Benz Service Advisor jobs in Bryanston 2025, this location offers both career opportunities and a thriving professional environment.
What Mercedes-Benz Looks for in You
Mercedes-Benz Bryanston is looking for someone who sees beyond the job title — someone who genuinely wants to make a difference. The ideal candidate is organized, personable, and passionate about delivering excellence.
You should be someone who:
• Loves working in a fast-paced environment.
• Understands the importance of customer satisfaction.
• Thrives on solving problems and managing multiple priorities.
• Brings enthusiasm and integrity to every task.
• Values teamwork, professionalism, and growth.
If this describes you, then you’re the kind of person Mercedes-Benz wants representing their brand. Mercedes Benz Service Advisor jobs in Bryanston 2025 are tailored for individuals like you — those who combine passion with precision.
Application Details– How to Apply
Position: Administrator – Service Advisor
Location: Mercedes-Benz Bryanston, Johannesburg, Gauteng
Division: Retail
Business Unit: Mercedes-Benz
Company: Motus Corporation
Experience Level: Associate
Industry: Automotive
Functional Area: Customer Service
Contract Type: Permanent
Closing Date: 27 October 2025
Interested applicants can apply online through the official Motus portal:
👉 Apply here
Make sure your application is complete, accurate, and submitted before the deadline. Late applications will not be considered.

Final Thoughts
Mercedes-Benz is more than a brand — it’s a symbol of quality, innovation, and reliability. Working as an Administrator – Service Advisor at Mercedes-Benz Bryanston gives you the opportunity to become part of this legacy. You’ll be the vital link between the customer and the workshop, ensuring every vehicle gets the care it deserves.
In 2025, Mercedes Benz Service Advisor jobs in Bryanston 2025 represent the perfect blend of career stability, brand prestige, and customer interaction. If you have a passion for service excellence and a desire to grow within one of South Africa’s top automotive groups, this is your chance to make it happen.
Take the next step in your career journey — join Mercedes-Benz Bryanston and be part of a team that drives the future of automotive service excellence in South Africa.
Apply today for the Mercedes Benz Service Advisor jobs in Bryanston 2025 and take your career to the next level with a brand that defines automotive perfection.
Frequently Asked Questions (FAQs) about Mercedes Benz Service Advisor Jobs in Bryanston 2025
1. What does a Mercedes-Benz Service Advisor do at the Bryanston branch?
A Service Advisor at Mercedes-Benz Bryanston acts as the link between the customer and the technical team. They handle service bookings, coordinate workflow between technicians and foremen, provide progress updates to customers, and ensure vehicles are repaired and delivered efficiently. This role combines administrative management with customer-facing communication, making it a key part of the brand’s reputation for excellence.
2. What qualifications are needed for Mercedes Benz Service Advisor jobs in Bryanston 2025?
To qualify for Mercedes Benz Service Advisor jobs in Bryanston 2025, you’ll need a minimum of Grade 12 (Matric) and at least 2–3 years of experience in a similar role within the automotive sector. Knowledge of dealership systems such as Kerridge, strong communication skills, and preferably Mercedes-Benz certification are highly valued. A background in customer service or workshop administration will strengthen your application.
3. Is previous experience with Mercedes-Benz required to apply?
While it’s not mandatory to have prior Mercedes-Benz experience, it’s certainly an advantage. Candidates with previous experience at a Mercedes-Benz dealership or who hold Mercedes-Benz certification as a Service Advisor will be prioritized. However, professionals with automotive service experience and the right attitude toward excellence are encouraged to apply for Mercedes Benz Service Advisor jobs in Bryanston 2025.
4. What are the key responsibilities of a Service Advisor at Mercedes-Benz Bryanston?
Your main duties include booking customer services, coordinating technicians’ schedules, updating clients on repair progress, handling quotations, managing invoices, and ensuring all job cards meet compliance standards. You’ll also test drive vehicles with the quality controller and handle customer concerns with professionalism — vital for anyone applying for Mercedes Benz Service Advisor jobs in Bryanston 2025.
5. What kind of working environment can I expect at Mercedes-Benz Bryanston?
The Mercedes-Benz Bryanston dealership offers a fast-paced yet collaborative work environment where excellence and teamwork are key. You’ll work closely with a team of skilled technicians, foremen, and service managers. The culture promotes professionalism, integrity, and mutual respect — making Mercedes Benz Service Advisor jobs in Bryanston 2025 both challenging and rewarding.
6. What benefits come with Mercedes Benz Service Advisor jobs in Bryanston 2025?
Employees enjoy a market-related salary, incentive bonuses, provident fund contributions (7.5% employee, 8% company), and a 50% medical aid contribution. Beyond financial benefits, you’ll also gain access to training, career development, and mentorship within Motus Corporation — South Africa’s leading automotive retail group.
7. How can I apply for the Mercedes-Benz Service Advisor position in Bryanston?
Interested candidates can apply directly through the official Motus Corporation careers portal: https://motus.simplify.hr/vacancy/iumxmi. Ensure your application is submitted before 27 October 2025 and that it includes a detailed CV outlining your qualifications, work experience, and customer service achievements relevant to Mercedes Benz Service Advisor jobs in Bryanston 2025.
8. What personal attributes make a great Mercedes-Benz Service Advisor?
The ideal Service Advisor is customer-focused, organized, and proactive. They should possess strong communication skills, emotional intelligence, and the ability to manage pressure while maintaining professionalism. Integrity, teamwork, and resilience are key values expected in Mercedes Benz Service Advisor jobs in Bryanston 2025, as these traits define Mercedes-Benz’s global service standards.
9. What career growth opportunities exist for Service Advisors at Mercedes-Benz Bryanston?
Mercedes-Benz Bryanston, under Motus Corporation, offers numerous career growth pathways. Service Advisors can advance to Senior Service Advisor, Workshop Controller, or Service Manager roles. The company’s structured training programs and mentorship support continuous professional development, making Mercedes Benz Service Advisor jobs in Bryanston 2025 ideal for long-term career growth.
10. Why is 2025 a great time to apply for Mercedes Benz Service Advisor jobs in Bryanston 2025?
The automotive service industry in 2025 is evolving rapidly, with an emphasis on customer experience, efficiency, and digital integration. Mercedes-Benz Bryanston is at the forefront of this transformation, offering Service Advisors modern tools, training, and systems to deliver exceptional service. For candidates who want to grow in a premium automotive brand, Mercedes Benz Service Advisor jobs in Bryanston 2025 represent one of the most stable and prestigious opportunities in the industry.
✅ Bonus Tip for Applicants:
When applying, highlight your customer service achievements, ability to manage multiple priorities, and familiarity with vehicle service operations. Mercedes-Benz values candidates who combine precision, empathy, and accountability — the hallmarks of world-class service excellence.
You may also want to apply for an Administrator role at South African Airways
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