Jobs near me: Clicks Group- Clinic Receptionist

Clicks Group is Hiring: Clinic Receptionist – Bassonia (Johannesburg). If you’ve been searching for Jobs near me that combine customer service, healthcare, and community impact, here’s your chance to join one of South Africa’s most respected healthcare and retail brands. Clicks Group, through its Unicare 24-Hour Pharmacy in Bassonia, is looking for a Clinic Receptionist who is passionate about creating positive experiences for patients and visitors.

This is more than just a front-desk role. As the first point of contact for patients, you’ll be part of a team that values compassion, professionalism, and efficiency. If you enjoy helping people, working in a fast-paced environment, and contributing to better healthcare access in Johannesburg, this opportunity is for you. Jobs near me.

Why This Role Stands Out

Many people looking for Jobs near me want stability, growth, and a sense of purpose. This position offers all three:
• Stability: Permanent employment with one of the largest retail pharmacy groups in South Africa.

• Growth Potential: The clinic receptionist role can be a stepping stone into healthcare administration, customer service management, or other roles within the Clicks Group network.
• Purpose: Every interaction you have makes a difference in someone’s health journey.

About Clicks Group & Unicare

Clicks Group is a household name in South Africa, known for its commitment to quality healthcare, retail excellence, and customer satisfaction. The company operates thousands of stores and pharmacies nationwide, offering a wide range of healthcare, beauty, and wellness products. Jobs near me.

The Unicare 24-Hour Pharmacy in Bassonia is part of this network and serves as a trusted healthcare partner for the local community. Here, patients can access medications, clinical consultations, and essential health services at all hours. As a Clinic Receptionist, you will be the warm, welcoming face that patients see when they arrive — and the calm, efficient voice they hear when they call.

Key Responsibilities

Your day-to-day responsibilities will go beyond simply answering the phone or checking in patients. The role is dynamic and impactful, involving tasks that require both empathy and attention to detail.

1. Client & Visitor Interaction
• Welcome patients warmly, making them feel comfortable from the moment they arrive.
• Handle incoming calls professionally, answer queries, or transfer calls to the right department.
• Provide clear information about clinic procedures, appointment schedules, and payment terms.

• Guide patients through the registration process and ensure all information is accurate.
This is where Jobs near me seekers who value personal interaction will thrive — every patient you meet is an opportunity to build trust and deliver excellent service.

2. Payment & Billing Duties
• Obtain co-payments for specified medical procedures.
• Ensure that all medical aid and cash invoices are settled in full.
• Accurately receipt and deposit all payments, following company financial procedures.
• Maintain meticulous records to ensure transparency and compliance.
Accuracy here is critical. The trust patients place in the clinic begins with the confidence that their payments are handled securely.

3. Administrative Support
• Answer phones and respond to emails in a timely, professional manner.
• Screen calls and direct them to the appropriate staff members.
• Take clear messages when team members are unavailable.
• Schedule, reschedule, or cancel appointments as needed.

• Maintain appointment reminders and follow-ups to reduce no-shows.
For people exploring Jobs near me in administration, this role provides hands-on experience in healthcare office management.

4. Stock & Supplies
• Monitor orders for colostomy products and other medical supplies.
• Communicate with suppliers to ensure timely replenishment.
• Work with the clinic team to maintain optimal stock levels.

5. Compliance & Security
• Follow all cash-up and financial procedures.
• Handle cash securely at all times.
• Maintain patient confidentiality according to applicable privacy laws (HIPAA equivalent in South Africa).

Skills & Competencies Required

Success in this role means more than meeting job requirements. You’ll need the right mix of personal attributes, technical skills, and professional competencies.

Essential Skills
• Excellent customer service and communication abilities.
• Strong organisational and planning skills.
• Ability to work well under pressure while maintaining a friendly demeanour.
• Computer literacy and basic numeracy skills.
• Professional telephone etiquette and switchboard management.

Key Competencies
• Working with People: You’ll be dealing with patients from diverse backgrounds — empathy and cultural sensitivity are key.
• Persuading and Influencing: Whether encouraging patients to keep their appointments or explaining procedures, your ability to communicate effectively will matter.
• Coping with Pressure: The clinic environment can be fast-paced, especially during peak hours. Jobs near me.
• Organising and Planning: Juggling multiple tasks while maintaining accuracy is essential.

Educational & Experience Requirements

• Education: Grade 12 (Matric) required.
• Experience:
• Essential: Previous experience in a clinic or medical office setting.
• Desirable: Prior experience in a retail environment.

• Technical: Must be computer literate.
For those looking up Jobs near me in Johannesburg, having both medical and retail experience will give you a competitive edge.
Work Hours
You must be available to work shifts that run until 8:00 PM. The clinic operates extended hours to serve the community, so flexibility is essential.

Why This Role is a Great Career Move

If you’ve ever searched for Jobs near me hoping to find something that is stable, meaningful, and offers real interaction with people, this is a strong fit. Here’s why:

• You’ll gain healthcare industry experience without needing a medical qualification.
• You’ll develop transferable skills in customer service, administration, and financial handling.
• You’ll work for a respected brand that values employee growth and internal promotions.
Many current managers at Clicks Group started in entry-level roles and worked their way up. With dedication, this could be the beginning of a rewarding career path.

Career Growth Opportunities

Working for Clicks Group opens doors to various career paths, including:

• Clinic Administration Manager
• Customer Service Supervisor
• Retail Pharmacy Assistant
• Stock Control Coordinator
• Healthcare Sales Representative

The skills you develop here are applicable in multiple industries, which makes this one of the most versatile Jobs near me you can apply for.

Employee Benefits
• Competitive salary package.
• Employee discounts on Clicks Group products and services.
• Opportunities for professional training and upskilling.
• A supportive, team-oriented work environment. Jobs near me.

Tips for a Strong Application

• Highlight customer service experience — even if it’s not in healthcare.
• Emphasise organisational skills — mention times you’ve successfully managed multiple tasks.
• Show flexibility — mention your willingness to work shifts.
• Use the keyword “Jobs near me” in your CV cover letter if you found this position via a local search — it shows relevance to your location.

How to Apply

Applications must be submitted online via the Clicks Group career portal:
Apply Here

If you need assistance with the application process, contact the support team at Tel: 010 140 3099.

Frequently Asked Questions (FAQs)

1. Where is this position based?
Bassonia, Johannesburg — ideal for anyone searching for Jobs near me in the south of the city.
2. Is this a permanent job?
Yes, this is a permanent position with Clicks Group.

3. Do I need healthcare experience?
Previous clinic or medical office experience is essential; retail experience is an advantage.
4. What are the working hours?
Shifts may run until 8:00 PM, so flexibility is important.

5. Does this role involve handling money?
Yes, you will be responsible for taking payments and ensuring accurate financial records.
6. Can I grow within Clicks Group?
Absolutely. Many employees progress to higher roles within the company.

7. Will I receive training?
Yes, training is provided to help you understand clinic operations and customer service standards.
8. Is this an EE position?
Yes, it is an Employment Equity position.

9. Can I apply if I live outside Johannesburg?
Yes, but it’s best suited for candidates in or near Bassonia, especially those searching for Jobs near me in the healthcare sector.
10. When does the application close?
20 August 2025.

Final Thoughts

If you’re passionate about customer service, have a professional yet warm personality, and are looking for a career with purpose, this Clinic Receptionist position at Clicks Group’s Unicare 24-Hour Pharmacy in Bassonia could be the perfect fit.

This role is more than a job — it’s an opportunity to contribute to community health while building a career in one of South Africa’s most trusted retail and healthcare brands. For anyone searching for Jobs near me that offer both stability and personal fulfilment, this is a golden opportunity.

Start your application today — your next career chapter could begin at the reception desk of a clinic that changes lives every single day.
Beyond the duties, this role provides the satisfaction of knowing that each patient you welcome is one step closer to receiving the care they need. You won’t just be processing payments or answering phones — you’ll be part of a compassionate environment where your actions directly support better health outcomes.

Working at Clicks Group also means being part of a forward-thinking company that invests in its people. From training opportunities to career progression pathways, you’ll have the resources to grow both professionally and personally. For those who often search for Jobs near me that are not only financially rewarding but also emotionally fulfilling, this position checks all the boxes.

It’s also worth noting that healthcare roles remain among the most resilient in the job market. This means that by joining Clicks Group in this capacity, you’re positioning yourself in a stable and in-demand industry. In uncertain economic times, finding Jobs near me with long-term security and relevance is invaluable.

Lastly, Bassonia offers a convenient location for many Johannesburg residents, making your daily commute easier. When you find Jobs near me that align with your skills, values, and career aspirations, it’s worth seizing the opportunity before it’s gone. This role won’t just be a line on your CV — it could be the start of a fulfilling journey in healthcare service.

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