City of Ethekwini Receptionist Jobs 2025

City of Ethekwini Receptionist Jobs 2025 – Apply Now for a Rewarding Career in Durban. The City of Ethekwini Municipality, one of South Africa’s most progressive and people-focused local governments, is calling on enthusiastic, professional, and detail-oriented individuals to apply for the Receptionist position in its DCM Office (Support Services) division. This permanent position offers not just employment, but an opportunity to build a meaningful career while serving the residents of Durban and contributing to the heartbeat of KwaZulu-Natal.

If you’ve been searching for City of Ethekwini receptionist jobs 2025 that offer stability, growth, and a chance to make a difference in your community, this could be the perfect opportunity for you.

About the City of Ethekwini Municipality

The City of Ethekwini Municipality, headquartered in Durban, is known for its dedication to service excellence, inclusivity, and public value. As one of the largest metropolitan municipalities in South Africa, Ethekwini provides a wide range of essential services including water, sanitation, waste management, housing, and social development. The city is constantly looking for motivated individuals who share its vision of building a sustainable, people-centered, and economically inclusive city.

For anyone pursuing a stable municipal career, City of Ethekwini receptionist jobs 2025 represent an ideal entry point into local government administration.

Position Overview – Receptionist

• Job Title: Receptionist
• Job Type: Permanent
• Job Grade: T05
• Job Number: 20000026
• Reference Number: ETH250909-3
• Branch: Support Services
• Vacancy Group: DCM Office
• Reporting To: Manager (Support)
• Location: Durban, KwaZulu-Natal, South Africa
• Closing Date: 17 October 2025

This position is ideal for candidates with strong communication and organizational skills who thrive in an office environment. The receptionist role serves as the face and voice of the City of Ethekwini Municipality, welcoming guests, handling calls, and providing critical administrative support to the Office of the Executive Director.

In 2025, City of Ethekwini receptionist jobs 2025 stand out for offering more than routine front-office tasks — they offer career progression, training, and the chance to be part of a government team that shapes Durban’s future.

Purpose of the Job

The main purpose of this position is to provide efficient reception and telephone switchboard services, ensuring effective communication and support within the Office of the Executive Director. The role also involves undertaking administrative and general office tasks that contribute to the smooth running of the department.

By joining this role, you’ll play an important part in ensuring that every visitor and caller experiences the professionalism and warmth that define City of Ethekwini receptionist jobs 2025.

Key Responsibilities

The successful applicant will be responsible for the following duties:

1. Reception and Telephone Switchboard Operations
• Answer incoming calls promptly and courteously, directing them to the correct departments or officials.
• Greet and assist visitors in a professional, friendly, and helpful manner.
• Maintain a neat and welcoming reception area that reflects the city’s professional image.
• Manage messages and ensure prompt follow-up with relevant parties.
• Uphold confidentiality when handling sensitive or internal matters.

2. Administrative and Office Support
• Provide clerical and administrative assistance to management and staff.
• Assist with photocopying, filing, scanning, and document preparation.
• Maintain office supplies inventory and coordinate procurement requests.
• Support scheduling, meeting coordination, and room bookings.
• Record and track correspondence and official documentation.

3. Team and Management Assistance
• Offer support to the Manager (Support) and other executives as required.
• Undertake related assignments and projects to improve office efficiency.
• Participate in training sessions and departmental initiatives.
These duties embody the spirit of service excellence behind City of Ethekwini receptionist jobs 2025, where every task contributes to better communication and stronger community service delivery.

Competencies and Core Skills

Success in this role depends on both technical ability and interpersonal finesse. Candidates for City of Ethekwini receptionist jobs 2025 must demonstrate:

• Written and Oral Communication: Ability to interact clearly and professionally with staff and the public.
• Attention to Detail: Maintaining accuracy in documentation and call handling.
• Ethics and Professionalism: Upholding the city’s values of integrity and respect.
• Organisational Awareness: Understanding how municipal structures and departments function.

• Planning & Organising: Managing multiple tasks efficiently.
• Use of Technology: Competence in Microsoft Office and digital tools.
• Interpersonal Relationships: Building trust with internal and external stakeholders.

• Resilience and Problem-Solving: Remaining calm and composed under pressure.
These attributes are crucial to fulfilling the responsibilities associated with City of Ethekwini receptionist jobs 2025 in a high-performing municipal environment.

Minimum Requirements

Applicants must meet the following essential requirements:

• Grade 12 (NQF Level 4) or an equivalent qualification.
• At least 3 months of relevant work experience in a receptionist or administrative role.
• Basic computer literacy, especially with Microsoft Office applications (Word, Excel, Outlook).

Preferred Requirements:
• 6 months of relevant experience in a similar environment will be advantageous.
• Prior exposure to government or corporate switchboard operations is preferred.
Meeting these criteria makes you eligible for consideration among the growing pool of applicants looking for City of Ethekwini receptionist jobs 2025 in Durban.

Remuneration and Benefits

The City of Ethekwini offers competitive compensation and benefits for this position, reflecting its commitment to fair labour practices and employee wellbeing.
• Salary Range: R162,855.60 – R211,405.80 per annum (T05 level).

• Benefits Include:
• 13th cheque (annual bonus)
• Medical Aid
• Pension Fund
• Housing Subsidy
• Annual Leave entitlement
Employees in City of Ethekwini receptionist jobs 2025 also enjoy access to training and professional development opportunities, ensuring continued career growth within the municipal system.

Why Work for the City of Ethekwini?

The City of Ethekwini Municipality is widely recognized as one of South Africa’s most dynamic local governments. It offers employees:

• Career Growth and Development: Continuous learning through workshops and skills programmes.
• Inclusive Work Culture: A supportive environment that values diversity and equal opportunity.
• Public Service Impact: Every task contributes to enhancing Durban’s quality of life.

• Job Security: Permanent municipal employment with reliable benefits.
• Reputation for Excellence: A city known for innovation and good governance.
Working in City of Ethekwini receptionist jobs 2025 means joining a team that values both professionalism and compassion — ensuring every interaction reflects the city’s high service standards.

Contact Information

For more details regarding this position, you can contact:

• Name: Naidu T
• Telephone: 031 311 3174

Applications must be submitted on or before 17 October 2025.

Tips to Stand Out as a Receptionist Applicant

If you want to stand out among hundreds of candidates applying for City of Ethekwini receptionist jobs 2025, consider the following advice:

• Craft a professional CV emphasizing communication, customer service, and organization skills.
• Write a compelling cover letter explaining your motivation to serve the city and how your personality aligns with its values.
• Demonstrate computer proficiency, especially in handling emails, spreadsheets, and call management systems.

• Show reliability and punctuality, as municipal offices value dependability above all.
• Be prepared for interviews — research the City of Ethekwini’s mission and how your role contributes to it.
A receptionist who embodies professionalism and warmth can truly elevate the public image of the city.

Career Growth in the Municipality

The City of Ethekwini Municipality provides a structured pathway for administrative professionals to grow. Receptionists who perform exceptionally well often advance into roles such as:

• Administrative Assistant
• Office Coordinator
• Executive Secretary
• Personal Assistant to Senior Officials
Therefore, applying for City of Ethekwini receptionist jobs 2025 can be the starting point of a long and fulfilling career in the South African public sector.

Commitment to Equity and Diversity

The City of Ethekwini is an equal opportunity employer that values diversity in the workplace. Preference may be given to candidates who meet employment equity objectives as defined in the municipality’s recruitment policy.
If you’re passionate about inclusivity, equality, and service excellence, City of Ethekwini receptionist jobs 2025 align perfectly with these principles.

Application Deadline Reminder

The closing date for this position is Friday, 17 October 2025.
Applicants are encouraged to submit their applications well before the deadline to avoid technical delays.
Those who meet the requirements and exhibit strong communication skills stand the best chance of being shortlisted for City of Ethekwini receptionist jobs 2025 interviews.

Final Thoughts: Why This Job Matters

Receptionists are the first point of contact for anyone visiting or calling the municipality. Your professionalism will shape how citizens perceive the city’s administration. By joining this team, you’ll not only be managing calls and welcoming guests but also representing the dignity and values of the entire City of Ethekwini Municipality.

In essence, City of Ethekwini receptionist jobs 2025 aren’t just about answering phones — they’re about connecting people, facilitating communication, and strengthening the bridge between government and community.

How to Apply for City of Ethekwini Receptionist Jobs 2025

To apply, visit the official Ethekwini Municipality recruitment portal via this link:
👉 Apply Here

Here’s a step-by-step guide for applicants who want to submit their applications correctly:
• Visit the official Ethekwini eRecruit portal (link provided above).
• Create an online profile or log in if you already have one.
• Search for job reference number ETH250909-3 under the “Receptionist” listing.
• Upload all required documents, including your CV, ID, and educational certificates.
• Submit before the closing date to ensure your application is considered.

Late or incomplete applications will not be accepted, so be sure to finalize your submission early. Following this process carefully gives you the best chance at landing one of the available City of Ethekwini receptionist jobs 2025.

Ready to Apply?

If you’re a motivated individual with a passion for service and communication, take the next step toward a fulfilling municipal career.
Apply today and become part of a legacy of excellence, inclusivity, and public service.
👉 Apply Now via the Ethekwini eRecruit Portal

Frequently Asked Questions

1. What is the closing date for City of Ethekwini receptionist jobs 2025?
The closing date is 17 October 2025. Applicants must submit their forms before midnight on that day.
2. Where is the City of Ethekwini receptionist job located?
The job is based in Durban, KwaZulu-Natal, South Africa.

3. What qualification is required for City of Ethekwini receptionist jobs 2025?
You need at least a Grade 12 (NQF Level 4) qualification or an equivalent certificate.
4. How much does the City of Ethekwini receptionist job pay?
The salary ranges from R162,855.60 to R211,405.80 per year, plus benefits.

5. What experience is needed for City of Ethekwini receptionist jobs 2025?
You need at least 3 months of relevant receptionist or administrative experience.
6. Does the job include any benefits?
Yes, benefits include a 13th cheque, medical aid, pension fund, and housing subsidy.

7. How can I apply for City of Ethekwini receptionist jobs 2025?
You can apply online through the Ethekwini Municipality eRecruit portal.
8. Who does the receptionist report to?
The receptionist reports directly to the Manager (Support) in the DCM Office.

9. Is this a permanent position?
Yes, the City of Ethekwini receptionist job is a permanent full-time position.
10. Why should I apply for City of Ethekwini receptionist jobs 2025?
Because it offers career stability, growth opportunities, and the chance to serve Durban’s community.

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