Administrative Assistant Undertakings RAF jobs 2025

Road Accident Fund (RAF) Is Hiring: Administrative Assistant – Undertakings (X4). Are you passionate about making a difference in people’s lives while building a meaningful public-service career? The Road Accident Fund (RAF) is looking for four highly motivated professionals to join its Medical Management team in East London, Eastern Cape. If you have a talent for organisation, excellent interpersonal skills, and a commitment to service excellence, these Administrative Assistant Undertakings RAF jobs could be your gateway to an exciting future.

About the Road Accident Fund

The Road Accident Fund plays a critical role in South Africa’s social protection system. Established to provide appropriate cover to all road users within the country’s borders, RAF rehabilitates and compensates people injured in motor vehicle accidents in a timely, caring manner. It also promotes responsible, safe road use to reduce preventable tragedies.

Working for RAF means contributing to a cause bigger than yourself. Every file you process and every call you answer can directly improve someone’s quality of life. By joining the organisation through one of these Administrative Assistant Undertakings RAF jobs, you become part of a team dedicated to fairness, compassion, and professional integrity.

Position Overview

• Job Title: Administrative Assistant (Undertakings)
• Positions Available: 4
• Division: 3300 – Medical Management
• Reference Number: 6108
• Location: East London, Eastern Cape, South Africa
• Employment Type: 36-Month Fixed Term Contract
• Grade: T.A.S.K Grade 6

• Target Group: Employment Equity – preference for Persons with Disabilities
• Salary Package: R244,732.00 (Total Employment Cost – TEC) per annum
• Closing Date: 30 September 2025

These Administrative Assistant Undertakings RAF jobs provide an opportunity to serve in a supportive, detail-oriented environment where your administrative expertise will help ensure smooth operations and accurate record-keeping. Administrative Assistant Undertakings RAF jobs 2025.

Why These Roles Matter

Behind every RAF claim is a story — a family recovering from an accident, an injured driver striving to regain independence, a community member seeking rightful compensation. Administrative Assistants in the Undertakings unit are the backbone of the Medical Management department, ensuring information flows seamlessly and that claimants receive prompt, efficient service.

By joining the team, you help uphold RAF’s promise to rehabilitate and compensate accident victims, making sure no detail is overlooked in the pursuit of justice and care. Administrative Assistant Undertakings RAF jobs 2025.

Key Responsibilities

As an Administrative Assistant in Undertakings, you will be responsible for providing day-to-day administrative support within the Medical Management department. Your duties will include:

Compliance Administration
• Maintain clear, accurate written documentation about the department’s activities.
• Monitor adherence to internal policies, business standards, and process requirements.
• Keep up to date with organisational standards, contributing to robust internal controls.

Office Coordination
• Handle correspondence, telephone queries, and filing systems with professionalism.
• Safeguard confidentiality when managing sensitive case files.
• Track outstanding matters and follow up with relevant stakeholders.
• Ensure that all queries and requests receive timely responses.
• Liaise with RAF Processing Centres to address outstanding items.

• Manage stationery supplies and other essential office resources.
• Validate and verify incoming documents before capturing them on RAF systems.
• Detect and report duplicate requests or errors to maintain data integrity.
• Allocate reference numbers accurately and assign matters to appropriate staff.
• Prepare and send letters to claimants, medical providers, or other partners.

Meeting Support
• Arrange meetings on behalf of the department and confirm attendance.
• Take accurate minutes, distribute them in line with governance requirements, and maintain a follow-up plan for unresolved matters.
• Keep an updated register of meeting resolutions.
• Manage team diaries and schedule appointments with internal and external parties. Administrative Assistant Undertakings RAF jobs 2025.

Document and Records Management
• Administer records according to RAF’s filing plan.
• Keep filing systems current, accessible, and compliant with confidentiality rules.
• Retrieve documents efficiently and track the receipt and filing of sensitive information.

Qualifications and Experience

To excel in these Administrative Assistant Undertakings RAF jobs, you need:

• Education: Matric / Grade 12 (or equivalent).
• Experience: At least one year in an administrative or similar role.
Essential Competencies
Behavioural Skills
• Strong planning, organisational, and coordination abilities.
• Personal mastery and emotional intelligence.
• Sound judgment and ethical decision-making.
• A genuine client-service orientation with empathy and patience.

Technical Skills
• Computer literacy, particularly MS Word, Excel, and PowerPoint.
• Excellent planning and administrative skills.
• Ability to locate and manage required information quickly.
• Good written communication abilities.
• A basic grasp of Supply Chain Management (SCM) processes.
• Entry-level financial awareness.

Why Work for RAF?

Choosing one of these Administrative Assistant Undertakings RAF jobs means you’re not just taking a job; you’re embracing a purpose. Here are a few reasons why candidates are drawn to RAF:

• Meaningful Work: Your administrative support directly assists accident victims in receiving life-changing rehabilitation or compensation.
• Professional Growth: RAF encourages skills development, providing exposure to policies, compliance, and record-management practices that strengthen your CV.

• Inclusive Culture: RAF values diversity and actively promotes employment equity, making these roles particularly welcoming for people with disabilities.
• Competitive Package: RAF offers Total Employment Cost packages, enabling you to structure your compensation to suit your lifestyle. Administrative Assistant Undertakings RAF jobs 2025.

Working in East London, Eastern Cape

These Administrative Assistant Undertakings RAF jobs are based in East London, a dynamic coastal city with a warm climate, beautiful beaches, and a growing professional community. Living and working here means enjoying a relaxed lifestyle while contributing to an organisation that positively impacts thousands of lives.

Career Path and Advancement

Starting as an Administrative Assistant in Undertakings can open doors within RAF and across the wider public sector. Skills in compliance, records management, and office coordination are valuable for positions such as:

• Senior Administrative Officer
• Records and Information Manager
• Claims or Processing Coordinator
• Policy or Compliance Specialist
By mastering your role in these Administrative Assistant Undertakings RAF jobs, you’ll develop a transferable toolkit of competencies for long-term career success.

How to Excel in the Role

To stand out in these positions:

• Pay attention to detail: Accuracy is essential when managing medical and legal documentation.
• Communicate effectively: Clear, respectful interaction with claimants and colleagues builds trust.
• Prioritise tasks: Use organisational tools to meet deadlines and track pending matters.

• Protect confidentiality: Handle personal data responsibly, in line with RAF’s strict standards.
• Be proactive: Anticipate departmental needs, whether it’s arranging supplies or scheduling follow-ups.
These habits will not only help you thrive but also enhance the reputation of RAF’s Undertakings division. Administrative Assistant Undertakings RAF jobs 2025.

Impact Beyond Administration

Although these jobs focus on administrative duties, their impact is far-reaching. Every time you correctly allocate a reference number or ensure meeting minutes are distributed on time, you support a chain of actions that may lead to compensation, medical treatment, or emotional relief for someone affected by a crash. That’s the profound significance behind these Administrative Assistant Undertakings RAF jobs.

Tips for a Successful Application

• Tailor Your CV: Highlight skills like organisation, document management, and computer literacy.
• Write a clear cover letter: Show your enthusiasm for public service and understanding of RAF’s mandate.

• Check your documents: Ensure all certifications are up-to-date and copies are legible.
• Meet the deadline: Applications close on 30 September 2025 — late submissions are not considered.

Application Guidelines- How to Apply

• Submit your application online via the RAF careers portal. Apply here!

• Ensure your CV is detailed and highlights relevant administrative experience.
• Attach certified copies of qualifications, identity document, and any other supporting paperwork.
• Foreign qualifications must be evaluated by the South African Qualifications Authority (SAQA).

• Be prepared to undergo a comprehensive security vetting process if shortlisted.
• Applicants who have not heard from RAF within six weeks of the closing date should regard their application as unsuccessful.
Apply here: RAF Careers – Administrative Assistant Undertakings (X4).

Administrative Assistant Undertakings RAF jobs 2025.

Frequently Asked Questions

Q: Are these permanent jobs?
A: No, they are 36-month fixed-term contracts.
Q: Can I apply if I have less than one year of admin experience?
A: RAF requires at least one year, but strong internship or volunteer experience may be considered.

Q: Is there training for new hires?
A: Yes, induction and ongoing support are provided.
Q: Can people with disabilities apply?
A: Absolutely! RAF encourages applications from persons with disabilities.

Q: Will there be a background check?
A: Yes, security vetting is compulsory for all new employees.
Q: Is knowledge of medical terminology required?
A: It’s an advantage but not mandatory.

Q: Can I work remotely?
A: These positions are office-based due to the sensitive nature of records.
Q: What systems does RAF use?
A: Various internal registers and document-tracking systems (training provided).

Q: How many Administrative Assistant Undertakings RAF jobs are available?
A: Four vacancies.
Q: Where do I send my application?
A: Use the official link provided in this advert.

Final Thoughts

These Administrative Assistant Undertakings RAF jobs offer more than a pay cheque. They invite you into a workplace where empathy, diligence, and professionalism intersect. Joining RAF means contributing to South Africa’s road-safety and social-justice mission while honing skills that will serve you throughout your career.

If you are detail-oriented, motivated, and committed to serving accident victims with compassion, take the next step. Apply for one of these positions before the closing date and become part of an organisation that values accuracy, care, and public service excellence.

Summary
• Employer: Road Accident Fund
• Role: Administrative Assistant – Undertakings
• Contract: 36 months (fixed term)
• Salary: R244,732 TEC
• Location: East London, Eastern Cape
• Reference: 6108
• Vacancies: 4

Don’t miss out on these Administrative Assistant Undertakings RAF jobs. Apply today and help make a difference in the lives of road accident victims across South Africa.

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